Frequently Asked Questions

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Purchases & Refunds

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at:
Our courses are based on micro-learning and nano-learning strategy. The contents of every course designed very specific and to the point. So, they are short in length and consume less learning time. After purchasing the course, for a genuine reason if participant decides not to continue the learning. The request for refund should be raised within 24 hours of purchase of specific course. Money back guarantee is void if the participant has accessed more than 10% content or downloaded the E-contents. Note: Access will be canceled immediately and refund will be processed within 10 working days after the refund request approved by TECHNOTECH AUSTRALIA. Company administrative charges and bank charges/fee including currency change rates should be applied. In normal situation rest amount, should be transferred.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. TECHNOTECH AUSTRALIA and its associates reserve the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in their sole discretion.
You have to write a request email to
You can change your password by login to your account if you remember your last password. Otherwise you can click on forgot password button and follow the instructions.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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